IslamQA contribution
Customer support
We are here to help with questions about payments, receipts, and this website. For legal and privacy information, see our Privacy Policy and Terms of Use. For charge and cancellation details, see our Refund policy.
Contact us
Email: support@islamqa-contribution.org
We aim to acknowledge billing and refund-related messages within 3 business days. Include as much detail as you can so we can help quickly.
When you contact us about a payment
It helps if you include:
- Whether the payment was one-time or monthly
- The approximate date and amount
- The email address you used for checkout or your receipt, if any
- If you have them, the last four digits of the card (never send a full card number by email) or a Stripe receipt identifier
Payment cards and wallets are processed by Stripe, and where enabled also by PayPal. Some questions may need to be resolved through your bank or card issuer under their rules.
Receipts
If you provided an email during checkout, Stripe may send a receipt or payment confirmation. If you need another copy or have a question about billing descriptors on your statement, email support@islamqa-contribution.org with the details above.