IslamQA contribution
Refund and cancellation policy
Last updated: 2026-04-08
We aim to handle payment issues fairly while respecting card network and payment-provider rules.
One-time donations
If you believe a one-time charge was made in error, contact us within 14 days at support@islamqa-contribution.org. We review requests case by case and aim to acknowledge refund requests within 3 business days.
Recurring donations
Monthly support can be cancelled at any time from your payment receipts or by contacting support. Cancellation stops future charges; prior successful charges are generally non-refundable unless an error occurred.
Charge disputes
Your bank or card provider may provide dispute rights. If a chargeback is opened, we will cooperate with the payment processor under its rules.
See also our Terms of Use and Support page.